Common Questions
Q: How do I reset my password?
A: Click on "Forgot Password" on the login page and follow the instructions sent to your registered email.
Q: What is my storage limit?
A: Students have 5GB of storage, while faculty members have 20GB. Additional storage can be requested through the IT department.
Q: Can I access my files offline?
A: Yes, you can mark files for offline access in the mobile app. These files will be available even without an internet connection.
Q: How do I share a file with my professor?
A: Right-click on the file, select "Share," and enter your professor's email address or username.
Q: What file types are supported?
A: The system supports all common file types including documents, presentations, spreadsheets, images, and PDFs.
Q: How long are deleted files kept?
A: Deleted files are moved to the trash folder and kept for 30 days before permanent deletion.